Utilities Assistance

Are You Struggling to Pay Your Utility Bills?

If you are experiencing financial hardship and are unable to pay your electric bills, you may be eligible for assistance programs that can help keep your household safe and connected to essential services.

Miami-Dade County

  • LIHEAP (Low-Income Home Energy Assistance Program) - Helps residents pay for heating and cooling bills. Crisis LIHEAP resolves home energy emergencies, including disconnects and final notices. Apply on the Florida LIHEAP website.
  • EHEAP (Emergency Home Energy Assistance for the Elderly Program) - Offers energy assistance for residents 60 years and older.
  • Florida Power and Light (FPL) Care to Share Program - Offers emergency assistance to FPL customers experiencing temporary financial difficulties to help pay their electric bills.

City of Homestead

The Homestead C.A.R.E.S. (Customer Assistance for Reliable Essential Services) Program provides financial assistance exclusively for Homestead Public Service (HPS) customers struggling to pay their electric bills. This program is funded by the City of Homestead to help prevent utility disconnection for eligible residents facing financial hardship.

HPS customers have the ability to contribute directly to Homestead CARES through the HPS payment portal. By donating, you are supporting fellow community members in need of temporary utility assistance.


Help Us Help Those in Need

We encourage HPS customers who are able to contribute to this important customer assistance program. 100% of your donation goes directly toward helping HPS customers in need.

To Donate

Add a contribution when making your utility payment via the HPS payment portal.

Contact HPS Customer Service at 305-224-4800 for more information.

Disclaimer

Eligibility requirements for services may vary by organization and are subject to the availability of funding. Residents are encouraged to contact each organization directly to confirm program criteria, required documentation, and application procedures.