Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
System Inventory and Customer Survey
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System Inventory and Customer Survey
A service line is an underground pipe that connects your home to the public water main delivering water to faucets, bathtubs, showers, and other fixtures. It can usually be seen coming out of the ground at the side of house at hose bib.
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System Inventory and Customer Survey
Instructions for identifying your service line material can be found in the Resources section of our Lead and Copper Rule Revisions Program webpage at www.homesteadfl.gov/lcrr.
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System Inventory and Customer Survey
The portion of the water service line between your water meter and your home was not installed by the City, so there is limited information about the material used. The LCRR require inventory of the entire service line, including the portion you own. By validating the material of your service line, you are helping comply with EPA regulations.
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System Inventory and Customer Survey
No. Only properties with service lines made from an unknown material are being asked to complete the survey.
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System Inventory and Customer Survey
The online survey section on the Lead and Copper Rule Revisions Program webpage features a geospatial map that allows you to lookup your home address and check if your service line is listed as unknown.
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System Inventory and Customer Survey
No. A primary purpose of the LCRR is to identify the material of all water service lines to enhance customer awareness and ensure no potential sources of contamination exist. Identifying out-of-date materials, including lead, is the first step towards eliminating them from the distribution system.
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System Inventory and Customer Survey
The information you submit will be vetted and once the service line material data has been confirmed as accurate, the inventory will be updated accordingly. It is important to keep in mind that the inventory is not updated in real time.
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System Inventory and Customer Survey
The City’s customers should be aware that other sources of service line materials, including maps or inventories on other sites, could use outdated and incorrect information. The inventory on the City of Homestead LCRR program webpage is the most accurate representation of service line material data in the City’s water distribution system.
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System Inventory and Customer Survey
Validated service line material information will be added to the inventory submitted to the Florida Department of Environmental Protection (DEP). Service lines constructed using outdated materials will be flagged for replacement.
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System Inventory and Customer Survey
No. Personal information will not be shared. Only public information regarding your service line material will be available on the inventory map and submitted to DEP. This information includes the verified service line material, date of construction, and physical address. Responses will only be used for the purpose of complying with the LCRR.