Frequently Asked Questions

Yes, the Trolley Service will continue to operate with its regularly scheduled routes. 

All parks, court, playgrounds, and restrooms are open from sunrise to sunset, subject to the following use restrictions:

• No groups of 10 or more individuals unless appropriate social distancing separates them.
• Social distancing requirements do not apply to members of the same family or household
• Masks are required.

Homestead Parks & Recreation Staff will be on site to enforce social distancing protocols within the park and prevent any unauthorized uses.  Reservations for community center and pavilion facilities will be accepted.

The following facilities are open to the public: City Hall, Community Redevelopment Agency, Development Services, Parks & Recreation, and the Solid Waste Drop Site.   The Drop Site is open 8am – 4pm Monday – Saturday and 8am – 12pm Sundays.  All other facilities will be open 8am – 5pm Monday - Friday.   Residents are still encouraged to conduct business online or over the phone if possible by visiting www.cityofhomestead.com or calling 305-224-4400.    

To allow for continued efficient processing of online permit submissions Development Services will be operating with modified in-person service hours as follows: 

• Building Permit Walk-In Service Hours: 8am – 12pm Monday - Friday
• Building Inspector Office Hours – 8am – 8:30am Monday - Friday
• Zoning Questions Walk-In Hours – Mondays, Wednesdays, and Fridays 8am – 10am
• Planning Information meetings are by appointment and can be scheduled by calling 305-224-4529
• Business Licensing meetings are by appointment and can be scheduled by calling 305-224-4504
• Central Collections will close at 4pm daily

All visitors will be required to obey COVID-19 precautions when visiting City facilities such as social distancing and interior capacity limits.  Masks for customers are required for entry to City facilities.

Yes, Parks & Recreation is currently accepting facility reservations.

Paying Your Bill Online: To make paying your utility bill as easy as possible, visit us online at www.cityofhomestead.com/billpay. We accept debit or credit cards, MasterCard, VISA, American Express and Discover as well as automatic bank draft. Alternatively, the City has a drop box located by the parking lot on the west side of the City Hall building.

If you are unable to pay your bill due to COVID-19, you may be eligible for HELP Assistance.  To apply, contact Customer Service at 305-224-4800.

Yes, all City routes will continue their current schedule. Please keep in mind that this is a fluid situation and changes can occur frequently.  It is advisable to check the City’s website on a regular basis for any changes and/or updates.  If you are a business that has been ordered to close or modify hours, you may modify your sanitation services by emailing solidwaste@cityofhomestead.com

Please visit here for contact information for electronic application submittals.